CITY HALL: 609-846-2000 4400 New Jersey Ave, Wildwood, NJ 08260
ADMIN DEPARTMENTS
ATTENTION WILDWOOD WATER UTILITY CUSTOMERS
Please be aware that effective immediately Wildwood Water Utility operations have relocated to:
3416 PARK BLVD. (Corner of Schellenger and Park)
Water payments will not be accepted at Wildwood City Hall. Water payments will be accepted on the first floor of the above address. Our hours of operation are 8:00am to 4:00pm. Our phone number is (609) 846-0600.
Payment Assistance
Affidavit for Leak Adjustment
Consumer Bill of Rights
2022 Service Line Inventory Table
2022 Service Line Inventory Report Overview
2022
Water Utility’s 2022 Annual Report
Water Utility’s 2022 Annual Report Spanish
2021
Water Utility’s 2021 Annual Report
Water Utility’s 2021 Annual Report Spanish
2020
Water Utility’s 2020 Consumer Confidence Report
Water Utility’s 2020 Consumer Confidence Report Spanish
2019
Water Utility’s 2019 Consumer Confidence Report
Water Utility’s 2019 Consumer Confidence Report Spanish
2018
Water Utility’s 2018 Consumer Confidence Report
Water Utility’s 2018 Consumer Confidence Report Spanish
2017
Water Utility’s 2017 Consumer Confidence Report Spanish
2016
Water Utility’s 2016 Annual Consumer Confidence Report (CCR)
Water Utility’s 2016 Annual Consumer Confidence Report (CCR) Spanish
2016 Hydrant Flushing Schedule
2015
Annual Drinking Water Quality Report CCR 2015
2015 Flushing Schedule
Annual Drinking Water Quality Report CCR 2014
Annual Drinking Water Quality Report CCR 2013
2014 Flushing Schedule
In order to qualify for a “One Time Leak Adjustment” you must file an “Affidavit for Leak Adjustment”. There must have been a leak and it must have been repaired by a New Jersey Licensed Plumber. There are two (2) forms that must be completed and returned to the Wildwood Water Utility Collection Office – the Homeowner’s Affidavit and the Plumber’s Affidavit. The Homeowner’s Affidavit must be completed by the homeowner and the Plumber’s Affidavit must be completed by the plumber. The forms must be fully completed and notarized before they are submitted for review. Only original forms will be accepted; no copies, faxes or emails. If either or both forms have any items that are not filled out completely or are blank, the form(s) will be returned to the homeowner for completion.
We must reiterate that it is a “One Time Leak Adjustment” for as long as you own the property.
You cannot file for a leak adjustment and not repair a leak. Nor can you file for the leak adjustment if the leak was not repaired by a New Jersey Licensed Plumber. Any leaks repaired by a homeowner, family members, friends, etc. will not be considered for an adjustment and no affidavits will be accepted.
During quarterly meter readings, our meter reading system is capable of detecting potential leaks. A gallon of water has to pass or register on the meter every hour prior to the reading for the system to flag it as a potential leak. Once the meter readings are completed and reading reports reviewed, all subsequent inspections will be made. If a leak is detected upon re-inspection, you will be notified either by letter or phone. Please make sure that we have your current phone number on file.
Once the Affidavit for Leak Adjustment is filed by submitting both the Homeowner’s & Plumber’s Affidavits, it will be reviewed. Complete the form carefully to the best of your knowledge of when the leak began and when it was repaired.
The leak adjustment will be based on the average of the previous four (4) quarters of consumption for the same time period (first quarter, second quarter, third quarter, fourth quarter). The consumption for the (4) four quarters are added together and divided by 4 to get a consumption average. The average consumption is then subtracted from the amount of the quarterly consumption in which the leak occurred. The cost of the consumption over the quarterly average is calculated and then the customer is granted 65% of that cost. The affidavit must be submitted within six (6) months after the repair is made. The time period consideration for the adjustment will be no more than four (4) quarters. If the leak was occurring for more than four (4) quarters, the additional time periods will not be considered for adjustment. The customer will be called with the amount of the credit amount for their approval or denial. If the customer accepts the amount of the credit, the credit will be applied to the water account. Under no circumstances will the credit be refunded to the customer. Also, if the property has been sold, it does not qualify for the adjustment process after settlement takes place.
The customer will be notified that this is a one-time leak adjustment and a note will be permanently placed on the customer’s account indicating that they have received this one time courtesy leak adjustment. Under no circumstances will the customer be granted an additional leak adjustment.
Water Waste at 40 PSI
a 1/32″ leak wastes 170 gallons in 24 hours
a 1/16″ leak wastes 600 gallons in 24 hours
a 1/8″ leak wastes 2500 gallons in 24 hours
At $2.36 per 1000 gallons the smallest of these leaks will add over $35.00 to your
quarterly water bill and $141 to your annual water bill.
Please note that your Sewer Bills are based on your water consumption from the prior
year. Any leak will affect your sewer bill in the following year. Depending on the time of
year, it could increase dramatically. A leak at 225,000 gallons per quarter could
increase your Sewer Bill to over $6,954.75
gallons days in
quarter# gallons quarter rate 1st 50k rate above 50k Totals quarter Yearly Totals $ 2.36$ 3.25
170 90 15300 $35.40$ – $ 35.40-$141.60
600 90 54000 $118.00 $13.00 $131.00 $524.00
2500 90 225000 $118.00 $ 568.75 $686.75 $2,747.00
One of our skilled representatives will be able to assist you If you have any questions or
concerns by calling the customer service number listed above bewteen 7:00AM & 3:00PM.
Wildwood Water Utility
3416 Park Blvd.
Wildwood, NJ 08260
Phone: 609-846-0600
Office Hours: 8:00am to 4:00pm Monday through Friday
Lobby Hours: 8:00am to 3:45pm Monday through Friday
For after hour & weekend water emergencies please call (609) 522-0222 to connect to the City of Wildwood Police Dispatch to have our 24/7 emergency standby personnel promptly dispatched.
The Wildwood Water Utility provides drinking (potable) water for consumption and fire protection to residential and commercial users located within its municipal boundaries and the City of North Wildwood, the Borough of West Wildwood, the Borough of Wildwood Crest, the Diamond Beach and Shawcrest sections of Lower Township and the Rio Grande section of Middle Township.
UTILITY CONTACTS
Utility Director: Keith Lamb @ Ext. 2419, email: klamb@wildwoodnj.org
General: Lisa Cerrone, Reception @ Ext. 2412 email: lcerrone@wildwoodnj.org
Billing and Collections: Colleen Walsh, Billing Supervisor @ Ext. 2223 email: cwalsh@wildwoodnj.org
New Service: John Malinowski, Superintendent @ Ext. 2411 email: jmalinowski@wildwoodnj.org
Meters: John Beach, Assistant Supervisor-Meters @ Ext. 2414 email: jbeach@wildwoodnj.org
Water Quality: Tim Kane, Chief Pump Station Operator @ Ext. 2421 email: tkane@wildwoodnj.org
Accounts Payable: Patricia Sullivan, Accounts Payable @ Ext. 2413 email: psullivan@wildwoodnj.org